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Should You Cut The Drywall or Break Up Your Floors To Repair a Slab Leak

5/2/2019

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On occassion we are just left standing with our mouths hanging open watching people try to save a few bucks by doing it their own way. For some reason a few despite our excellent reviews, chose to ignore our advice based on decades of plumbing experience. In a few homeowners minds it is better to break open their floors to make a slab leak repair than to cut a few holes in the drywall because they think they can save a few dollars.

We charge $2250.00 for a single line reroute. That is completely abandoning the failing line and rerouting a brand new line. We have not cut into a floor in 25 years, but still some believe they know better. In their defense there are still some insurance companies who recommend it.

Slab leak detection is a complicated process which includes an understanding of how a homes plumbing system may have been installed originally. Since no one can see through a concrete slab we rely on highly sensitive listening equipment. We can actually hear the sound of a leaking pipe spraying. That sounds simple enough, but consider that there are may be as many as 20 pipes running under the concrete slab of an average 3 bedroom, 2 bath house. As you can imagine, these pipes can parallel each other or even pass over each other. 

We have had some crazy stories when it comes to slab leak detection. Two pipes running closely together, both making quite a bit of noise, but one louder than the other. It might be concluded that it was the pipe making more noise that was the offender. That would be wrong. It was the quieter pipe making less noise. Water under pressure was spraying from the pinhole leak hitting the pipe nearby. Water shooting through a hole or water at high pressure hitting a metal pipe. Do you see the potential problem?

Vibrational sound from a water leak carry. Those traveling sounds can be heard in some of the strangest places, even across the house. But with expertise, the offending pipe can be pinpointed with a great deal of certainty.


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Water Heater Repair

4/16/2019

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Is water heater repair what you really want to do? Maybe. Especially if your water heater is still under warranty, then you want to contact wherever it is that you purchased your water heater. 

However, if your water heater is no longer under water and getting older than water heater repair may not be the best option for you. Surely if your water heater is leaking, water heater repair isn't possible. Unfortunately, manufacturers are looking to have us purchase new water heaters, rather than repair them. There just isn't the money they would like in repair parts.

So more often then not, especially when your water heater is around 10 years old water heater replacement is the best idea.

Water Heater Repair

There are a few times that water heater repair or maintenance might be in order. Your water might not be as hot as you would like is probbably one of the most common problems. If you have a gas water heater, then you might try cleaning the burner and the thermocoupler. 


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Slab Leak Detection

1/14/2019

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A hot spot on the floor immediately makes you shudder. A quick search on Google will tell you that this is very often an indication that you have a slab leak. You shudder again wondering how on earth is slab leak detection performed and then again, what about the slab leak repair once it's been located.

Let us assure you right from the start, that we are not going to be jackhammering up your floor in order to find the water leak in the slab. A slab leak is usually in reality under the slab, in the dirt, with the occasional leak appearing in the concrete itself in locations such as where the water line makes its way up into the interior of your home.

We specialie in leak detection and the technique we use when doing a slab leak detection requires very specialized equipment to listen and see through the concrete slab. 


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PEX vs Copper Pipe

12/5/2018

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If you have a slab leak than the repair we most recommend is pipe rerouting using PEX pipe. You may be asking yourself why PEX vs Copper Pipe? You would think isn't copper a better option?

Once upon a time, it definitly was the gold standard. Unfortunately, things have changed. PEX is now the standard in even many new homes, especially in the Southern California area, ie, Orange County and San Diego County.

When we do a pipe rerouting for a slab leak repair we always use PEX anymore. We know that people have all sorts of concerns about using plastic water pipe, so we want to take the time to explain why we feel it is your best option.


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Understanding Slab Leak Repair

11/22/2018

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Slab leak repair
As a homeowner being told you have a slab leak it fairly unsettling. If this is you, then we want to help you in understanding slab leak repair. There are many misconceptions and misinformation out there. In fact insurance companies can give you really dated advice.

We want to clear all of that up for you. It's important that you fully understand the slab leak repair process because it will not only save you time, but added stress and even costly repairs of the demolition that some plumbers may tell you is needed.

Always hire a real plumber. Slab leak repair is not a job you should ask your handyman to do. This plumbing job requires an understanding on plumbing beyond that of changing out a garbage disposer or even a toilet. There are 20-30 pipes running under your concrete slab and it is really important to know exactly which pipe has sprung a leak. Poking exporatory holes all over literally making stabs is not necessary. A water leak in slab is not a job for anyone other than someone who is a slab leak specialist. They should have specialized euipment that with skill will narrow down the problem before any cuts are made.


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What To Expect In A Leak Detection

11/8/2018

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You think you might have a slab leak and you need to find a leak detection specialist. But what does that mean, what will they do? We want to prepare you for what to expect in a leak detection.

There are a few different types of leaks that might be encountered, but in this article will will focus on slab leaks. These are leaks that are located below the concrete slab of your home.

One of the most common indicators that home owners will notice is a warm spot on the floor. Especially if it is new, this is almost always a sure sign that a hot water pipe is leaking under the slab and is what we call a slab leak. A hot water slab leak can actually be seen using an infrared camera like shown in th picture to the left.

Unfortunately there won't be this obivious indicator if you have a cold water line leaking under the slab. You may be suspecting a slab leak because of an increasing, unexplainable water bill. Then the obvious and most problematic is when the water from below finds it's way up into the interior of your home by way off expansion cracks or where water pipes literally penetrate the cement slab.

​So, how on earth will a slab leak like this be located?


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Find A Leak Specialist

10/30/2018

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Leak Specialist
If you are trying to find a leak specialist, there are some things you should know. There are plenty of hacks out there and there is truth in the old adage, "you get what you pay for".

Should You Hire A Handyman?

There are plenty of times that hiring a handyman makes absoulte sense. They might be great if you need a toilet or faucet replaced, or the faucet outside is dripping and you need a new one. Even at that though, you really should hire a licensed plumber. If the job is not done properly you could end up with water damage and trust us when we say, you don't want to have to deal with water damage. 

We understand that economics is important to almost everyone, but if you don't hire someone qualified, your job that started out small can become a catastrophy.

A Licensed Plumber

When you need a leak specialist, you really want a licensed, bonded and insured plumber. That is even more important if your leak specialist will be making the repairs. 

Honestly we get called in frequently after another so called leak specialist couldn't find the leak. Often, eploration holes are poked all over the place, because they really had no clue where the leak was at and didn't have the specialized tools to locate the leaking pipe.

Leak Star is not only qualified with decades of combined experience, but we are also licensed, bonded and insured. We also, have the high tech leak dectection equipment needed to locate your leak without touching the walls, ceiling or floors in most cases.

What Makes A Leak Specialist?

Bottom line is, a leak specialist should be able to pinpoint the water leak inside of your home relatively quickly and with accuracy. without tearing apart your home. We use infrared cameras to see into walls and concrete floors. We also have sensitive listening equipment that can litterally hear water dripping in your attic or under your concrete slab.

Save yourself the heartache and the funds, hire a real leak specialist the first time. If you have questions, please give us a call.

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Hot Water Heater Service

10/18/2018

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Water Heater Replacement
How long have your had your water heater make make a difference in whether you just want hot water heater service or if it's time for water heater replacement. Some say a water heater could last you for 10-13 years. Others will tell you they don't last quite that long, other will try to push it longer. Either way it will be quite annoying when you jump out of bed for that nice hot shower in the morning to find the water is stone cold.

It used to be that a water heater could be repaired. Parts could be replaced. Sadly, like with most everything else, manufacturers don't want us repairing things, they just want us to buy a new one. There is no real money in repair for them, so they have made it more difficult for all of us who own homes. 

Today, most all of the insides of the heating element are all one piece. So you can't just replace a part here & there. Have you ever looked at your water heater heating element lately? It's all sealed up. So what does that mean for us?


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Slab Leak Detection Doesn't Require a Wrecking Ball

10/3/2018

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"It only cost half of what the other guy wanted to do the slab leak detection and then they wanted to tear up my driveway in order to fix the slab leak." (Taken from an actual Yelp review) That is not uncommon to hear from our customers. Sadly there are some real hacks out there who claim to be plumbers. In fact there is even a video of someone demonstrating how to to do a slab leak detection, tearing up someone's concrete slab with a pick and hammer first then a small jackhammer. It took him a couple of days to locate the leak!! Do NOT listen to this person whether homeowner or plumber or even attempt to do it yourself.

A water line repair under the concrete slab doesn't mean you must tear up your floor, so stop worrying. A qualified plumber will be able to quickly perform your slab leak detection and do the repiping of a new line in less than a day, without ripping up your beautiful floors. In fact if you chose to use Leak Star, it will be over before you know it and with minimal damage to your drywall.


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Leak Detection

9/20/2018

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Advanced Leak Detection, Slab Leak Detection
You can have numerous types of water leaks in your home or business. Sometimes a plumbing leak is clearly visible and other times the leak is hidden in the walls or you can even have ​a slab leak under inches of cemente slab. In that case you need a leak detection specialist, you need advanced leak detection.

Leak Star is your qualified leak specialist, working in both San Diego and Orange Counties. 

Leak Detection, What To Expect

Our aim at Leak Star is to always leave happy customers. We understand that a quality job that won't break the bank is important to you. For that you want a job well done, done right. You want a plumber with plenty of experience who is honest, upfront, dependable and friendly.

You are probably having nightmares of either having your drywall torn down or even worse you envision someone jackhammering your living room floor up. I promise you, that at Leak Star we won't do that to you.


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